frequently asked questions...
Q. where are my tools covered?
A. our policy covers your hand tools anywhere within the European Union.
Q. can I insure all of my tools?
A. our policy covers powered and non powered hand held tools of all types belonging to you or your employee as well as hired or leased items. For larger items of plant please contact our office for a quotation.
Q. what cover do I actually get for the premium ?
A. our policy provides 24 hour cover against loss of or damage to your hand tools.
Q. what about theft from my van?
A. our policy covers theft from any vehicle provided that the doors of the vehicle are locked and all its windows and other openings are fully closed and properly fastened.
Q. how much will I be paid if an item is stolen or damaged beyond repair?
A. our policy will pay the value to replace the item in a condition equal to but not better than its condition when new.
Q. what if the item can be repaired?
A. our policy will pay to return the item to a working condition substantially the same as immediately before the damage occurred.
Q. what’s not covered?
A. our policy has a £100.00 excess for each claim and does not cover damage to any tool caused by its own breakdown or explosion or loss by disappearance or by shortage which is only discovered by a routine inventory or periodic stocktaking.
Q. how do I make a claim?
A. to notify a claim please call 08453 0022 055, 24 hours a day, 365 days a year.
